Limited Warranty Claims
- All mobile phones and tablets, regardless of brand, are covered with one (1) year limited warranty.
Seven (7) Days Replacement (Brand Policy)
- This is a matter of policy of the brand and its service center, and thus may not be true to all brands and service centers;
The unit may be replaced or repaired provided the corresponding diagnostic and technical report with recommendation was accomplished and approved by the service center and suppliers;
Verified defective units will be replaced by the service center within seven (7) days upon receipt of the unit;
- In instances when defective units are claimed from our regular stores, approval of the brand/service center must be sought first and must be covered by a technical/diagnostic report.
Technical & Diagnostic Reports
- In case of claims for repairs or replacements, only authorized service center or brands may issue technical and diagnostic reports.
Kindly ensure to keep the Official Sales Invoice for warranty purposes. In case the item purchased online has a problem, customer may contact these numbers 0929 236 1511 | 0967 318 1955 or email us at firstname.lastname@example.org for proper instruction.